Payment Policy. Payment by bank card online
You can pay for your order by Visa or Mastercard directly on the website.
After confirming the selected order, a secure window will open with the payment page of Robokassa payment service, where you need to enter your bank card details and e-mail address for the receipt or fiscal check.
In the fields on the payment page you need to enter your card number, e-mail address, card expiration date, three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All necessary data is displayed on the surface of the bank card.
CVV2/ CVC2 is a three-digit security code located on the back of the card.
Next, the same window will open the page of your issuing bank for entering the 3-D Secure code. In case you do not have a static 3-D Secure set up, it will be sent to your phone number via SMS. If the 3-D Secure code is not sent to you, you should contact your issuing bank.
3-D Secure is the most modern technology for securing card payments on the Internet. It allows you to uniquely identify the authenticity of the cardholder performing the transaction and minimize the risk of fraudulent card transactions.
Cases of payment rejection:
In case your payment failed or the transaction was canceled, check:
-Were the details entered correctly? Pay attention to your card expiration date and number;
-are there enough funds on your card? You can find out more about the availability of funds on the payment card by contacting the bank that issued the bank card;
-Is it possible to make payments on the Internet? You can find out more about the possibilities of your card by contacting the issuing bank;
-Do you have a daily limit for Internet payments? You can learn more about the limits of your card by contacting the issuing bank.
If you have questions about failed payments, please contact the support service of the issuing bank that issued your card or the support service of the site where the payment was made.
Security guarantees
Robokassa payment service protects and processes your bank card data according to the security standard and does not transfer your card data to the online store or third parties.
Security of online payments
The personal information you provide (e-mail, bank card number) is confidential and is not subject to disclosure. Your bank card data is transmitted only in encrypted form and is not stored on our server.
Payment by payment cards is safe because:
- The authorization system guarantees the buyer that the payment details of his payment card (number, expiration date, CVV2/CVC2) will not fall into the hands of fraudsters, as these data are not stored on the server in encrypted form and cannot be stolen.
- The buyer enters his payment data directly in the Robokassa authorization system, not on the website of the online store, therefore, the payment details of the buyer's card will not be available to third parties.
After confirming the selected order, a secure window will open with the payment page of Robokassa payment service, where you need to enter your bank card details and e-mail address for the receipt or fiscal check.
In the fields on the payment page you need to enter your card number, e-mail address, card expiration date, three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All necessary data is displayed on the surface of the bank card.
CVV2/ CVC2 is a three-digit security code located on the back of the card.
Next, the same window will open the page of your issuing bank for entering the 3-D Secure code. In case you do not have a static 3-D Secure set up, it will be sent to your phone number via SMS. If the 3-D Secure code is not sent to you, you should contact your issuing bank.
3-D Secure is the most modern technology for securing card payments on the Internet. It allows you to uniquely identify the authenticity of the cardholder performing the transaction and minimize the risk of fraudulent card transactions.
Cases of payment rejection:
In case your payment failed or the transaction was canceled, check:
-Were the details entered correctly? Pay attention to your card expiration date and number;
-are there enough funds on your card? You can find out more about the availability of funds on the payment card by contacting the bank that issued the bank card;
-Is it possible to make payments on the Internet? You can find out more about the possibilities of your card by contacting the issuing bank;
-Do you have a daily limit for Internet payments? You can learn more about the limits of your card by contacting the issuing bank.
If you have questions about failed payments, please contact the support service of the issuing bank that issued your card or the support service of the site where the payment was made.
Security guarantees
Robokassa payment service protects and processes your bank card data according to the security standard and does not transfer your card data to the online store or third parties.
Security of online payments
The personal information you provide (e-mail, bank card number) is confidential and is not subject to disclosure. Your bank card data is transmitted only in encrypted form and is not stored on our server.
Payment by payment cards is safe because:
- The authorization system guarantees the buyer that the payment details of his payment card (number, expiration date, CVV2/CVC2) will not fall into the hands of fraudsters, as these data are not stored on the server in encrypted form and cannot be stolen.
- The buyer enters his payment data directly in the Robokassa authorization system, not on the website of the online store, therefore, the payment details of the buyer's card will not be available to third parties.
